With the launch of the segment, the emerging middle class now gets to enjoy value added banking benefits which are usually reserved for high net worth individuals. Some of these include an Elite Associate or relationship manager dedicated to them, access to exclusive Elite lounges at select Union bank branches where they can carry out banking privately and Priority pass cards which among other benefits grants them access to 850 airport VIP lounges around the world.
It also includes benefits such as accounts with zero maintenance fees, higher interest rates, premium discounts on loans and at select local partner stores, and an Elite Card which gives them automatic membership to the MasterCard Platinum program for which they enjoy exclusive lifestyle offers for travel, dining, entertainment and lots more.
Speaking during the launch event at the Union Bank Awolowo way branch Ikoyi, Dayo Odulate, Head, Elite & Royalty Banking, expressed the bank’s intention to continuously provide its customers with access to unique banking services that fit their lifestyle needs.
“Union Bank recognizes the need to pay special attention to the middle class. From extensive focus group sessions with our customers, we identified that there is a gap in service delivery to this class of people in the industry and the Elite Banking segment has been created to plug that gap.”
“The Elite Banking proposition, ‘It’s All About You’, clearly shows how we intend to engage with our Elite Banking customers. From personalized service by dedicated relationship managers, to higher interest rates on savings and investments and special discounts on loans, we intend to support them fully in achieving their life goals and dreams”.Also speaking at the launch, Carlos Wanderley, Director, Retail Banking assured customers that Union Bank is building a Retail Bank for the everyday Nigerian.
“The newly introduced Elite Banking offer is targeted at hardworking Nigerians and is our way of rewarding all the hard work that they do as they strive to achieve their personal goals. The launch of this segment is in line with Union Bank's objective of providing simpler and smarter banking solutions and we are pleased to present this new offering to our esteemed customers.” he said.