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Monday, 14 November 2016

NCC threatens to sanction MTN, other networks over unsolicited telemarketing messages

The Nigerian Communications Commission (NCC) has given telecom operators one week ultimatum to comply with the directive of ‘Do Not Disturb’ (DND), issued by the body on April 20th, 2016, to address unwanted messages received by subscribers or face sanction.

According to a statement released today in Abuja by the Director of Public Affairs of the commission, Mr Tony Ojobo; NCC had written to all 13 networks providers in Nigeria, on whose networks the body had received series of complaints from subscribers regarding adherence to the ‘Do Not Disturb’ (DND) service rule issued to them by NCC.

Tony Ojobo said;

“The commission has engaged mobile network operators on this subject. 13 network operators risk severe sanctions by the commission. The network operators are Airtel Network Ltd., MTN Nigeria, Globacom Nigeria, Smile Communication, Visafone Comm unications, Ntel, Etisalat, Multi links, Starcomms, Danjay Telecoms, Gamjitel Ltd. and Gicell wireless. They are however given another one-week ultimatum from Monday, Nov. 14, to remedy the situation or face the sanctions enshrined in the directive. Worried by the non-compliance by the operators occasioned by deluge of complaints by subscribers across Nigeria, the NCC inaugurated an eight-member committee to look into the matter. After several meetings, including those it held with the network providers, it became necessary to issue the latest ultimatum to redress the menace of incessant unsolicited text messages and phone calls for telemarketing via the various networks. With respect to only information on emergencies for example, national security, fire notifications on network maintenance programmes down times and notification regarding subscribers bundle usage and service renewals. Other text messages and voice calls informing subscribers of new products and service offerings are not regarded as network generated and therefore regarded as “unsolicited marketing messages. The NCC has therefore asked these network providers to ensure that information on the Do Not Disturb service should be disseminated after every revenue generating activity via the End of Call Notification (EOCN) for the period not less than 45 days within the hours of 8 a.m. to 8 p.m. daily from the receipt of the latest letter on the subject. The operators are also admonished to deploy this information through all their channels of communications, including websites, social media platforms, bill boards, flash messages, text messages, Interactive Voice Response platform, radio jingles, newspapers advertisements and television commercials.”

Ojobo said that this notice served as a pre-enforcement notice and failure to comply with the directives in furtherance of the direction of April 20 within seven days from Nov. 14, 2016 shall result in the imposition of appropriate sanctions, adding that the menace of unsolicited text messages that find their ways into subscribers phones have been a nightmare to millions of subscribers and the commission would no longer accept any excuses whatsoever from the network providers, henceforth.

Source: ncc.gov.ng

38 comments:

AbokiDaWarriBoy said...

Ghen! Ghen!



~glo rule your world~ cos I do•

Peter Dumore said...



Watch New Movies on afrilix.com




Joyous babe,Linda ikeji first cousin said...

Good for them.

Joyous babe,Linda ikeji first cousin said...

Good for them.

dj banti said...

Who da use mtn
Godtakeover nigeria
Godtakeover LIB
Godtakeover lis

Anonymous said...

Thank GOD!!

Airtel send me more messages and call me more than my wife, close friends and family!
Enough is enough!

Emmanuel Nonye said...

NaijaTrace Blog is also giving out Free recharge cards courtesy of Smile for the fastest fingers mainly for students for five days to mark anniversary to participate
CLICK HERE TO PARTICIPATE!!!

Ohiren's Zone said...

Serves the damn networks right!...Nonsense!.

Eleojo Blessing said...

Hmmm

Uju Phil said...

Serves them so very right, Thieves!

Eddy Ogbunambala said...

Hmmm

Esther Norah said...

I hav saved up to ten nos dat airtel uses for marketing n disturbing me so wen dey call, I dnt border pickin. Yet dey still call me with more GSM look alike nos. I hardly mak use of d line neither do I giv out d no or even recharge it cos of this, jst browse wit it n mak use of MTN instead.

Vivian Reginalds said...

gd
-D great anonymous now as Vivian Reginalds

Reno said...

U are too funny.Inface Airtel is my gf

Iphie Abraham said...

Hehehe,good joor. Make my fone for rest small,haba









Lib addict#just passing#

Odibe Blessing said...

MTN again,nah only una waka come

Juliet Iwuno said...

Airtel dey forefront. Linda take note!

christie benjamin said...

All of dem are the same, no exceptions.

M~Gab said...

LOL... you can imagine!!!

READ, THIS IS WHAT YOUR SUPERHEROES LOOKED LIKE IN THE PAST. iT'S A FUN POST!

NaijaDeltaBabe said...

Ope o! Let de fight for us


...merited happiness

Peter Emede said...

Finally, govt agree to come to answer our cry. If na only this one self una try.

Anonymous said...

Please sanction them especially MTN they will even deduct your money for what you never requested for. Mtchewwww

Anonymous said...

Chaii...If only they can. Cos i am tired. Sms are extra much. Abi na calls ni. Abi na aft u recharge.

Anonymous said...

Airtel you heard?

Anonymous said...

This message is for airtel only i swear. They call me more times in a week than my siblings all put together. I dont even pick cos I've saved all thier useless numbers. Almost mase lastma catch me cos I was expectin an important call and their useless call came in

Anonymous said...

Airtel Nigeria tou guys should print this message and paste it everywhere in their office. Cos their hand too dey scratch them. Calling you every second 2 talk thrash

Anonymous said...

Airtel is the worst; I had to call their customer care and send them emails warning them to stop those useless unsolicited calls and text messages.

Anonymous said...

Airtel had been so bad that they were deducting my credit gradually by sending text messages on issues I didn't subscribe for. They are the worst.

Sweetchild Sweet said...

NCC is threatening bcos networks have not paid the usual bribe...They should shut up..MTN especially is corrupt in forcefully stealing subscribers money & bribing NCC to look away...NCC has not been paid for a while by the networks hence the blind threats. Guys go & pay & it will be business as usual

Chizzy Liz said...

*************************vry hot cake served sweet.... I don weak for Di matter

Anonymous said...

I hv only word for you...true caller and true messenger. Apps are the bomb

Anonymous said...

This is a welcome development! Etisalat is always disturbing me it's annoying! And they wud keep calling till u pick up o! ? Very annoying sometimes waking me up from sleep!

SMALL CHOPS EMPIRE 08031156936, 335B0156 said...

It's about time. That was how MTN debitted me #70 for nothing. Called the customer care and the guy was begging. All these Telecomms are thieves.

Anonymous said...

Airtel please take note

Paul Ocheke said...

This is good... Double your hustle

Paul Ocheke said...

This is good... Double your hustle

JOY ALAKWEONYE said...

Oh! So I can have peace at last. MTN and Aitel have been stealing from me every time for their stupid text messages. I'll be d happiest Person if they can stop them from calling and sending their nonsense messages. Long live NCC.

Anonymous said...

Oh! So I can have peace at last. MTN and Aitel have been stealing from me every time for their stupid text messages. I'll be d happiest Person if they can stop them from calling and sending their nonsense messages. Long live NCC.

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