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Tuesday, 23 February 2016

See the novel strategy this CEO employs with prospective employees

Walt Bettinger, CEO of banking and brokerage firm Charles Schwaab is not one to be impressed with just a good certificate. He says he seeks to know what's in the heart of his prospective employees not just what they have in their heads. Why? Because other people matter.

Before taking job candidates on a breakfast interview, Bettinger shows up early and asks the restaurant to purposely mess up the order, with the promise of a good tip in exchange. 

Bettinger says that he's most concerned about a prospective employee's character, and this is a test to see how they deal with adversity, he said.

'Are they upset, are they frustrated, or are they understanding? Life is like that, and business is like that,' he explained.
'It's just another way to look inside their heart rather than their head.' 

And the heart is what Bettinger is trying to understand, asking candidates about their greatest successes in life before he offers them a job at his company.

'What I'm looking for is whether their view of the world really revolves around others, or whether it revolves around them,' he said.
'And I'll ask then about their greatest failures in their life and see whether they own them or whether they were somebody else's fault.'  

Bettinger says one of his last exams in college which ruined his perfect 4.0 score made him realise it is important to acknowledge those 'who do the real work'.  He had spent hours memorising formulas for calculations, he turned up to the exam to meet a blank paper, all his hard graft useless.

According to him, 'The professor said, "I've taught you everything I can teach you about business in the last 10 weeks.'
'But the most important message, the most important question, is this: What's the name of the lady who cleans this building?' 

Bettinger didn't know. He failed and got a B in the class.

'That had a powerful impact,' he said. 'Her name was Dottie, and I didn't know Dottie. I'd seen her, but I'd never taken the time to ask her name.'
'I've tried to know every Dottie I've worked with ever since. It was a great reminder of what really matters in life.' 

Source: UK Daily Mail

34 comments:

ProudlyDeltan15 said...

Hmmmmm....when I know he is my prospective employer I will be calm even when I know if it was just me I will scream at the waiter...na by like that....ProudlyDeltan

Juliet Iwuno said...

Nice concept. Linda take note!

LINUX ALHASSAN said...

Seen

Davido's driver said...

Good for him

Bonita Bislam said...

Wow interesting! Many people will fail but its a good yardstick for determining an employee's eligibility

dj banti said...

Noted

Charles Okafor said...

Really nice i must say..














Enugu's second shoe designer

Jamila Shaibu said...

Ok nice...

NaijaDeltaBabe said...

It works for him


... Merited happiness

Cookie lyon said...

I love this.lesson well noted.

mama amara said...

Very intelligent of him

Genny said...

Wow. This post reminds me of "How to win friends and influence people by Dale Carnegie" The author got interpersonal relationship advice right.

Uju Phil said...

Interesting!

Y.F.C. Omrex said...

Both brains and brawn.

Vivian Reginalds said...

Hmmm
-D great anonymous now as Vivian Reginalds

Vivian Reginalds said...

Wow nice
-D great anonymous now as Vivian Reginalds

Mofokosobonla said...

Awesome

Anonymous said...

your heart directs your mind. a good heart prospers more in a work place!

Greg said...

Nice one

udeze obumneme said...

Nice oNe.

Chuks Bruno said...

Nice

udeh martha said...

Ok nice...

Bunny said...

Very impressive

Chiamy N said...

I can imagine then bringing me poached eggs instead of scrambled n the egg yolk uncooked, plus coffee without cream or sweetener, when I no be oyibo. OK o...

Anonymous said...

He need to be applaud for this MOST READ: TOUCHING STORY

golda awosika said...

Nice




#*karlishah*

VICTOR IKEMBA said...

Cool

joestar4sho said...

Oya Linda take a cue from him by trying to know your fans. Am waiting ooo... come ans ask me my name. #LINDAISBEAUTIFUL

Ogbukwa Blessing said...

Nice concept

ademuyiwa bello said...

Simply put : Food for taught.

uche ekwulugo said...

Very good sir



AJ MAIN BOY...

Oluwa Bukola said...

Nice one.





#Linda'spal

ahabike daniel said...

Lovely

chyyy said...

Concept of employees

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